About Springboard Sunderland Trust

Springboard Sunderland Trust started in December 1975 as a joint project between Community Service Volunteers and Sunderland Borough Council Social Services Department. In the late 1970s Sunderland had one of the highest rates of unemployment in the country, of which 20% were young people.

The original plan was to provide work experience and training for young people interested in working and gaining skills under the Job Creation Programme. The Springboard scheme was unique in that it was run as a local initiative, supporting some of the most vulnerable members of the community, while working with many diverse groups.

Since then Springboard has grown into a large and vibrant organisation with excellent premises and facilities across the North East in Sunderland, East Durham, Hartlepool and South Tyneside. We organise training and volunteering opportunities for people of all age groups. We work closely with local employers to provide work experience, apprenticeship and job opportunities for all our learners.

We have a comprehensive network of more than 400 employer placements in a wide range of disciplines including hospitals, residential and nursing care homes, schools, nurseries, day care centres, design and print, horticulture and motor vehicle maintenance, amongst others. Our mainstream programmes include Foundation Learning, Apprenticeships and Youth Volunteering.

Springboard has a proud record of innovation over many years in training, volunteering and community development. Our philosophy is to develop learning opportunities tailored to meet the needs of individuals as well as the objectives of organisations. Over the years we have tried to adopt a flexible approach to learning with an emphasis on enabling participants to explore their own potential. We remain focused on our commitment to provide services of the highest quality for our client groups.

Springboard is an accredited training centre for City and Guilds and RTITB amongst others. We offer a variety of training and qualifications ranging from Entry Level up to, and including, NVQ Level 3 apprenticeships in the following areas: Activity Leadership, Advice and Guidance, Assessment and Quality Assurance, Beauty Therapy, Business Administration, Business Improvement Techniques, Catering and Hospitality, Childcare, Construction, Contact Centre Operations, Creative Media, Customer Service, Design and Print, Football, Health and Social Care, Horticulture, Management, Motor Vehicle, Performing Manufacturing Operations, Residential Letting and Management, Retail, Teaching Assistant, Team Leading, and Warehousing and Logistics.

We also offer a variety of bespoke short training courses including: Food Hygiene, Manual Handling, Team Building, Fork Lift Training and Outdoor Activities.

Springboard is an Investor in People, holds the Matrix Award for IAG and is a Disability Awareness Symbol User.

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Springboard creates opportunities for people to take an active part in the life of their community.

Springboard Sunderland Trust is a registered charity no. 519650 and is a company limited by guarantee registered in England under no. 2121694.

Download out most recent Trust Profile here.

Working with others: Springboard’s sub-contract fees policy.

Our service standards can be viewed here.


Learner Voice

At Springboard we believe that embracing learner views and offering opportunities for them to have direct involvement in assessing and shaping their own learning experience has a significant and effective impact on increasing student satisfaction and success as well as developing quality improvement processes.

As learning involvement covers many different things we include opportunities that seek to enable, equip and motivate learners to voice their views and actively shape their learning.

At different points in the learner journey we consult with learners to find out their views. Learners are also encouraged to give feedback at any time during their programme this can include complaints, compliments or suggestions.

The student voice is embedded in course reviews and in the self assessment report; managers are expected to seek, act on and report the outcomes of learner feedback.

Every year there are opportunities to celebrate learner achievement both internally and externally by recognizing a wide range of achievements by learners across all programme areas. We also hold an annual presentation night The Springboard GEM Awards. To download our most recent GEM Awards brochure click here.

Above: At a recent awards ceremony presented by former Sunderland AFC player, John Mensah (back-middle); our learners, staff and employers were recognised for their special achievements.

Springboard are now recruiting in all areas.
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