Customer Care

The Customer Care programme is designed to help you improve and be more confident in the service you offer to customers. You will develop your communication, problem solving and influencing skills and learn to deal with challenging situations.

How to Apply

You can register interest for this course online by clicking here, call 0300 003 7073 or email contact@springboard-ne.org

Qualifications needed

Entry Level – No previous qualifications are required for this programme, however, a pre-course interview will be required before a place is offered.

Careers you could move into:

  • Call Centre Worker
  • Shop Assistant
  • Receptionist
  • Charity shop worker
  • Hospitality Industry

 

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