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These qualifications will develop the skills needed to drive your career forward to bigger and better things. The qualification is designed to increase your knowledge and understanding in all areas of the retail trade, relating it to whichever retail environment you work in. You will learn all about the different aspects of retail and deal directly with members of the public. Providing good customer service is key to working in this industry; you will learn about security in the workplace, health and safety, stock control and display, monitoring levels of stock and processing payments.

For the first 12 weeks of any Study Programme, you will be enrolled onto our 12 week Take The Leap course. A 12 week course to gain a recognised qualification to help you progress into your chosen career. Our 12 week course involves employability skills, community projects, real life work experience and an adventure week.

How to Apply

You can register interest for this course online by clicking here, call 0300 003 7073 or email

Qualifications needed

Entry Level – No previous qualifications are required for this programme, however, a pre-course interview will be required before a place is offered.

Careers you could move into:

  • Sales Assistant
  • Bookseller
  • Customer Services
  • Car Salesperson
  • Customer Service Manager
  • Retail Manager

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