Our Retail apprenticeships are designed to increase your knowledge and skills in all areas of the retail trade, including sales and promotion, branding and merchandising and stock maintenance. Learners will learn all about the different aspects of retail and deal directly with members of the public.
The main purpose of a retailer is to assist customers when they purchase products and services, which requires a good understanding of the stock being sold, the variety of ways customers can shop and the ability to process payments. Retailers must be passionate about delivering a quality service that always aims to exceed customers’ expectations. The retail apprenticeship is a customer facing role, and learners must enjoy direct contact with a wide range of people.
Our Level 3 Retail Team Leader apprenticeship equips the learner to develop critical support knowledge to managers, to deliver exceptional customer service and a positive experience to customers. The role of a retail team leader is dynamic and in one day can involve a variety of different functions. This apprenticeship will provide retail team leaders to guide and coordinate the work of the team to complete tasks, identify and explore opportunities that drive sales, ensuring team members maintain business standards in relation to merchandising, service and promotional activities, in line with procedures.
How to Apply
Careers you could move into:
Many of our Retail Apprentices go on to careers in the following areas; sales assistant, customer services, car salesperson, customer service manager or retail manager.